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Deconoura (hereinafter referred to as "we") values your privacy and is committed to protecting your personal information. Please read the following privacy policy carefully before using our website or services to understand how we collect, use, share, and protect your personal information.
1. Scope of This Policy
This privacy policy applies to all personal data and information collected through the Deconoura online store. Whether you browse our website, register an account, or make a purchase, this policy applies. By using our website, you consent to the collection and use of your information as described in this policy.
2. Information Collection Technology - Cookies
We use cookies and similar technologies to enhance your user experience. Cookies are small files stored on your device that help us collect data about your browsing behavior and preferences, allowing us to provide personalized content and ads. When you visit our website, we use cookies to track your browsing history and provide more relevant recommendations.
By using our website, you consent to our use of cookies. If you prefer not to have cookies stored on your device, you can disable them in your browser settings. However, please note that disabling cookies may affect some of the features or services of our website.
3. Information Usage and Sharing
The information we collect is used primarily for the following purposes:
Order Processing and Customer Service: We use your personal information to process orders, provide delivery services, and offer after-sales support.
Improving Services and User Experience: We analyze the data we collect to optimize website functionality and enhance the user experience.
Legal Obligations: We may use your information to comply with tax, accounting, and regulatory requirements.
Other Purposes: We will not use your personal information for other purposes without your explicit consent, unless required or permitted by law.
We are committed to not selling your personal information to any third parties. We may only share your information in the following situations:
When required by law or legal procedures.
To provide services, we may share data with our service providers, provided they adhere to our privacy protection standards.
4. Data Storage - Cookies (User Awareness and Consent Required)
The information we collect is securely stored on our servers. In addition to order processing and customer support, we also collect browsing data through cookies. Using cookies helps us analyze website traffic and improve the relevance of content and ads.
When you visit our website, we collect your preference settings and browsing data through cookies. If you prefer to stop cookies from being stored, you can disable them in your browser settings. Please note that disabling cookies may affect certain features of the website.
5. User Rights
You have the following rights regarding the personal information we collect:
Access: You have the right to request access to the personal information we hold about you.
Correction: If your personal information is incorrect or incomplete, you have the right to request that we correct it.
Deletion: You can request that we delete your personal information, but please note that we may need to retain certain data to comply with legal obligations or for business purposes.
Withdrawal of Consent: You have the right to withdraw your consent at any time, especially regarding marketing communications. Withdrawing your consent does not affect the legality of processing based on consent prior to its withdrawal.
6. Legal Basis for Data Processing
We process your personal data based on the following legal grounds:
Performance of a Contract: We need your personal data to fulfill the contract with you, process your orders, and provide related services.
Explicit Consent: We process your data based on your explicit consent when subscribing to newsletters or participating in marketing activities.
Compliance with Legal Obligations: We process your data to comply with tax, accounting, and regulatory requirements.
Legitimate Interests: We process your data for legitimate interests, such as improving the user experience and preventing fraud.
7. Contact Us
If you have any questions about this privacy policy or the processing of your personal data, or if you would like to exercise your rights, please contact us using the following details:
Address: 2210 NISKEY LAKE RD SW, ATLANTA, GA 30331-6528, United States
Customer Service Phone: +1 (973) 908-3759
Customer Service Email: hello@deconoura.com
Operating Hours: Monday to Friday, 10:00 AM to 6:00 PM (Australia/Sydney, AEST/AEDT)
